One flat price for the whole team.
Suppuo is priced per workspace, not per agent. Rp 99rb per bulan flat untuk seluruh tim — bukan Rp 400rb per orang seperti tool lain.
During early access, every workspace gets Toko-level features free — no card required.
Gratis
For trying Suppuo out, or a one-person support desk.
Rp 0
- 2 agents
- 100 tickets / month
- Inbox — statuses, priorities, assignment
- Internal notes
- 10 canned replies
- Hosted support form + status links (Suppuo branding)
- Email notifications
- Community support
Warung
Early Access — gratisFor small teams running real support every day.
Rp 99.000/bln
- 3 agents
- Unlimited tickets
- Unlimited canned replies
- Hosted form + status links — no Suppuo branding
- WhatsApp channel (beta) — 1 number · 500 msgs/bln
- WA overage Rp 150/msg
- Email support
Toko
Early Access — gratisFor growing teams that want to build on the API.
Rp 299.000/bln
- 10 agents
- Unlimited tickets
- Everything in Warung
- WhatsApp channel (beta) — 1 number · 1.500 msgs/bln
- WA overage Rp 150/msg
- REST API + CLI
- Email support
Bisnis
Early Access — gratisFor bigger teams and multi-number WhatsApp support.
Rp 599.000/bln
- 25 agents
- Unlimited tickets
- Everything in Toko
- WhatsApp channel (beta) — 3 numbers · 4.000 msgs/bln
- WA overage Rp 150/msg — or BYO Twilio = unlimited
- REST API + CLI
- Priority WhatsApp support
Early access, honestly.
While Suppuo is in early access, all workspaces get Toko-level features free. Founding members get 50% off for 12 months when billing starts (Warung Rp 49rb · Toko Rp 149rb) — announced 30+ days in advance. If you don't pay later, you keep your data and drop to Gratis; export available on every tier.
Compare plans in detail
| Feature | GratisRp 0 | WarungRp 99.000/bln | TokoRp 299.000/bln | BisnisRp 599.000/bln |
|---|---|---|---|---|
| Agents | 2 | 3 | 10 | 25 |
| Tickets / month | 100 | Unlimited | Unlimited | Unlimited |
| Inbox — statuses, priorities, assignment | ||||
| Internal notes | ||||
| Canned replies | 10 | Unlimited | Unlimited | Unlimited |
| Hosted support form + status links | ✓ Suppuo branding | ✓ No branding | ||
| Email notifications | ||||
| WhatsApp channel (beta) | 1 number · 500 msgs/bln | 1 number · 1.500 msgs/bln | 3 numbers · 4.000 msgs/bln | |
| WA overage | Rp 150/msg | Rp 150/msg | Rp 150/msg or BYO Twilio = unlimited | |
| REST API + CLI | ||||
| Support | Community | Priority WhatsApp |
WhatsApp channel (beta) is shipping via Twilio and rolling out to workspaces now. Email notifications are outbound updates to your requesters.
Billing details.
Paid plans are billed in IDR through Plugipay — the Forjio family's billing spine — with USD via PayPal for international customers. Your tickets stay yours on every tier, paid or not.
Questions? Talk to us.